Privacy Policy

Dated 6-5-2020

We respect your privacy

EleWebHelp respects your right to privacy and this policy sets out how we collect and treat your personal information. “Personal information” is information we hold which is identifiable as being about you.

What personal data we collect and why we collect

We may collect the following types of personal information from you:

  • Name
  • Email address
  • Information about the services you have ordered
  • Information from inquiries you have made
  • Communications between us

How we collect your personal information

We collect personal information from you in a variety of ways, including when you interact with us electronically, when you access the website and when we provide services to you.

Embedded content from other websites

Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. This site uses Acuity Scheduling for potential clients to schedule and pay for through the payment gateway PayPal.

Use of your personal information

We use your information to provide our services to you. We also use it to improve our services and to notify you of opportunities that we think you might be interested in.

We do not provide your information to third parties, except that we may provide your information to our business partners, such as MailChimp. MailChimp is used solely to send you our Newsletter or to provide you with updates on new releases of our website, services or documentation. If you do not wish to continue to receive our newsletter, simply click the Unsubscribe button that is available on the bottom of every one of our newsletters.

Security of your personal information

We take reasonable steps to protect your personal information. However we are not liable for any unauthorized access to this information.

Access to your personal information

You can access your personal information by contacting EleWebHelpEleWebHelp will provide a copy of the information free of charge. However in certain circumstances, it will be possible to charge a “reasonable fee” to the data to cover administrative charges where the request involves the gathering of large amounts of data, when the request is manifestly, unfounded, excessive, or when the request is repetitive.

Changes

Please be aware that we may change this Privacy Policy in the future. The revised versions will be uploaded onto our website, so please check back from time to time.

Website

When you visit the website

When you come on to the website we may collect certain information such as browser type, operating system, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service. More information regarding the use of the Website can be found in our Terms & conditions.

Cookies

As is very common for companies, we use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. We use cookies to improve the experience of people using our website. More information on our use of Cookies can be found in our Cookie Policy

Third party sites

Our site has links to other websites not owned or controlled by us. We are not responsible for these sites or the consequences of you going on to those sites.